Privacy Policy for Travo Inc.

Last Updated: November 8, 2025

1. Introduction Welcome to Travo Inc. ("we," "our," "us"). We are committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website (panel.travo.taxi), or any of our other services (collectively, the "Services").

2. Information We Collect We may collect different types of information to provide and improve our Services:

Personal Identification Information: Name, email address, phone number, and profile picture.

Geolocation Information: Precise location data (GPS) while the app is in use to determine pickup and drop-off locations and to track trip progress.

Transaction Information: Details about your trips (date, time, cost) and payment methods (without storing full card details).

Usage Data: Information about how you interact with our Services, such as the pages you visit and the features you use.

Device Information: Device type, operating system, and unique device identifiers.

3. How We Use Your Information We use the information we collect for the following purposes:

To Provide Our Services: To facilitate ride requests, connect you with drivers, and process payments.

To Enhance Safety and Security: To verify the identity of users and drivers and monitor trips to ensure everyone's safety.

To Communicate With You: To send you notifications about your trips, service updates, and promotional offers.

To Improve Our Services: To analyze usage data, understand user needs, and develop new features.

For Legal Compliance: To meet our legal obligations and respond to official government requests.

4. Sharing of Information We do not sell your personal information. We may share your information with the following parties only when necessary:

Drivers: To help them locate you and provide the requested service.

Third-Party Service Providers: Such as payment gateways and data analytics services, who assist us in operating our Services.

Government Authorities: If required by law or to protect our rights and the safety of others.

5. Data Security We take reasonable administrative and technical security measures to protect your personal information from loss, theft, or unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights You have the right to access, correct, or request the deletion of your personal information that we hold. You can exercise these rights by contacting us via email.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page or by sending you an email.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: info@panel.travo.taxi